Divan Beds Centre Terms And Conditions

By using our website, you agree to be bound by Divan Beds Centre’s Terms & Conditions, as stated below.

Other Policy Pages:


Contract for the Supply of Products or Services:

Divan Beds Centre are free to withdraw from a prospective contract at any time prior to acceptance. This also applies in the case of any error or inaccuracy in respect of the goods or services, any description applied to the goods or services, the availability of the goods or services, or the order itself.

Price and availability information is subject to change without notice.

We will not be responsible for any damage incurred to a customer’s property by the couriers during the delivery or collection of their order.

Site Information:
Divan Beds Centre provides this site and its contents on an "as is" basis and makes no representations or warranties of any kind with respect to this site or its contents. Divan Beds Centre disclaims all such representations and warranties, including for example warranties of merchantability and fitness for a particular purpose. In addition, Divan Beds Centre does not represent or warrant that the information accessible via this site is accurate, complete or current. It is the customer’s responsibility to decide before purchase whether goods they are purchasing are suitable for them or not.

Processing of orders:
Credit cards are debited before items are shipped or before services are activated by Divan Beds Centre.

Limitation of Liability:
Except as specifically stated on this site, neither Divan Beds Centre nor any of its directors, employees or other representatives will be liable for damages arising out of or in connection with the use of this site. This is a comprehensive limitation of liability that applies to all damages of any kind, including (without limitation) compensatory, direct, indirect or consequential damages, loss of data, income or profit, loss of or damage to property and claims of third parties.

Consequential Losses:
We try at all times to deliver on time and without error, but in cases where there is a problem we offer no compensation for loss of earnings, storage of goods or other costs incurred. We will not be responsible for any damage incurred to a customer's property by the couriers during the delivery or collection of their order. we or courier company will not be responsible for any damage done to delivered products inside customer's property or damage done to customer's property by delivered goods.It is customer's responsibility to ensure that goods do not get damaged once inside customer's property and also customer's does not get damaged due to mishandling of goods.Any faults with products must be reported with in 15 working days of delivery.

Product Warranty: 
All products supplied are covered by the terms and conditions of the Manufacturer's Warranty for a period of 12 months. This does not affect your statutory rights.Any faults with products must be reported with in 15 working days of delivery. General wear and tear is not considered as fault. We will not be responsible for any damage done to customer's property by delivered goods and no compensation will be given due to any damage done to customer's property by delivered goods.

Availability of Goods: 
All products and services are subject to availability and may be withdrawn at any time. If we do not supply the goods for any reason we will not charge you for these and we will refund any money already paid for them. However, we will not be responsible for compensating you for any other losses you may suffer if we do not supply the goods.Customer will be refunded after deducting all associated courier and supplier charges if any order will be cancelled after dispatch.Any request to change order details has to be made with in 24 hrs of placing the order.

Size:
There could be difference of +/- 3 cms in final product size.

Delivery Times: 
We will endeavour to deliver goods within the times stated but goods are subject to availability and delay in the delivery of goods is sometimes outside our control. Any dates and time slots courier specify for the delivery of the goods are approximate only and we shall not be liable for any losses, costs, damages, charges, or expenses caused by any delay for delivery of the goods.

Packaging:
As soon as you receive delivery of your order take all the goods outside of packaging as the packaging bags used are not air tight and this can cause moldy conditions due to trapped moisture, condensation and humidity in the air.

Following Items will occur 50% return charge on order value + courier charges of £80 (inc. Vat) :

  • Made to measure beds
  • Special size items that have been specifically tailored to your requirements or special order items.
  • Sprung edge Bases with or without Drawers.
  • Mattresses which have been taken out of their original packaging. To test a mattress please keep it wrapped until you are sure you want to keep it.
  • Made to measure custom size bed base, Made to measure custom size Mattresses, and Made to measure custom size Headboards are non returnable items. We will only replace these items under warranty